GALLOP TRADE

Orders & Returns

Cancellation of order. Cancellation of orders must be made at least 48 hours before delivery date. You can notify our customer service team by calling +65 6950 2657 during office hours or email us at [email protected]. Order invoice number will have to be provided for our team to process the cancellation. Cancellation of clearance and customised item is not allowed after confirmation of order. Selection of delivery dates & time. The delivery date and time you’ve selected is only tentative. Our customer service team will contact you once the order is placed to confirm with you the date and timing for delivery. We’ve requested for your preference in date and time such that we can plan the delivery route to cater to your requirements as a value-added service. In the event we are unable to keep within the time frame, we will inform you of the changes in the delivery time frame the day before delivery. Changing of delivery date, delivery timing and delivery address after order is placed. Changing of delivery information must be made at least 48 hours before the original delivery date or 48 hours before the new delivery date. You can notify our customer service team about the changes by calling +65 6950 2657 during office hours or email us at [email protected]. Order invoice number will have to be provided for our team to process the changes. Requests for change of delivery information are subjected to GALLOP TRADE's delivery schedule and discretion. Additional charges may apply (if any) depending on the changes.